Reviews for Lake Forest Apartments

Pete was my maintenance man that has done several things for me since I’ve moved in. My toilet was replaced with another taller one due to physical limitations along with adjusting my toilet paper holder. I also had my furnace vent filter replaced, and the shower doors removed and replaced with a shower bar to help me get around better in the bathroom. Pete was very professional, thorough, and kind in doing the replacement/removals and explained any questions I had during the process. While he was in my apartment, he noticed something else that he was going to check on for me and get it addressed before I even noticed! Now THAT’s service! I also wanted to mention Stacy and Heather, being my first points of contact here at Lake Forest, have been amazing. I’ve been here about one week at this point and I couldn’t feel more cared for and looked after to make sure everything (not only in my physical surroundings but service-wise) feels like a new home for me. Moving can be stressful, and all the things that come along with it, and I have only HIGH MARKS to give these ladies in all my interactions with them. Any questions or situations I’ve presented either one of them with have been addressed within hours or immediately. Truly. Never have I felt like I was “bothering” either one with anything I’ve inquired about - I was always met with professionalism and kindness. I am blessed and grateful to call Lake Forest Apartments my new home. This is a place where you can feel like you belong.

I love staying here at Lake Forest Apartments. Mark and Pete are always ready to solve any problem we have. My wife loves the fact that these guys and staff meet the needs of the building consistently. Way to go!

Had a leak under kitchen sink. Mark Benham, Maintenance was here within the hour; found the problem (garbage disposal in need of replacement) and fixed it immediately. He also cleaned up the excess water and made sure that the area was clean. He was very personable, thorough, and efficient.

Our central air system was not working properly, we noticed the temperature didn't drop barely at all during the Memorial Day weekend, and we had it on most of the weekend. They sent a technician, Mark B. and he cleaned the coils and cleared up the problem. We noticed the difference immediately.

I want to express my appreciation for the excellent maintenance service provided by the entire crew at Lake Forest Apartments. In particular today, I would like to commend Mark Benham for the efficient, professional and friendly way he handled the biannual (5/31/18) inspection of my apartment. He made extra effort in completing the work requests I had placed to be handled during the inspection today. And as always when Mark completes the maintenance requests for my apartment, I find him to be knowledgeable, courteous, helpful, and able to correct whatever the issue might be, and I am very pleased with his maintenance assistance.

Mark B. stopped in within 25/30 mins of calling and requesting a work order for our garbage disposal. He did an amazing job, and the lake forest team really tries to satisfy us all. We have been with lake forest for 8 months so far and are having an amazing experience. Thanks Lake Forest!

The current staff does a really good job on repairs and they are done in a timely manner. I appreciate their effort

My family and I moved here from out of state and didn't know what area to look in. We needed a place asap and they answered all of my questions. From the moment I talked to the friendly office staff on the phone to our move in day, they were always ready to help us! He maintenance crew is awesome!!! They come right away to fix any problems or issues. We live in a pet friendly building, but do not have pets, and to our surprise it's very quiet and we do not hear the dogs barking inside our apartment. It's a very quiet community! The extra touches like the. Snacks and coffee in the clubhouse are also very nice! My daughter loves the indoor pool! I can see us living here for a long time and it's conveniently located to the lake and shopping! Lake Forest is truly a place you can call home!

One month in and we are still amazed. The property is clean, quiet, and always being improved. The staff is great both in the office and around the complex. We just made a maintenance request for a trivial repair (the door worked perfectly, we just wanted a new piece of weather stripping placed) to a door and it was finished within the hour. This place is fantastic -- free coffee in the office, online bill pay, and planned activities that make apartment living feel a little more like home. (Might sound like a paid response, but it's not.) We just love it here.

Moving here from out of state it is difficult knowing what is a good area and what is not so good area. Lake Forest was my first choice, however they were on a 2 month waiting list...it is well worth the wait and money. The staff are always helpful and friendly...and more than happy to assist you will anything you need! It is an amazing place to live...not to mention the beauty of the grounds!