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Reviews for Lake Forest Apartments

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4.5 out of 5 stars
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Posted On: 2/2/2022

Resident

Bar none the staff and the maintenance crew are great
By: William Bramwell     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your feedback! They certainly always give 100% and I will make sure to relay the message to the entire maintenance team. Thank you!

5 out of 5 stars
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Posted On: 4/30/2021

Lake Forest Apartments

The maintenance crew is the best I’ve ever seen at an apartment complex and the staff in the office are amazing and understanding and help you with anything. Amazing place and not very expensive for what you get!
By: Tristen Mumper     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your positive feedback, I will make sure to relay the message to the entire team. Hope you are here to enjoy the community for years to come!

5 out of 5 stars
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Posted On: 4/20/2021

Glad we moved here.

What a great place to live. Staff is always on the spot when needed. Apartments are fantastic. Maintenance staff does a super job. We have really enjoyed living here. Looking forward to sitting out on the deck and watching the sun set this summer.
By: William Elder     Verified Resident
Source: Property Site Read Property Manager's Response

We are so glad to hear that you are enjoying your new apartment home! We hope you will get to enjoy your balcony for many summers to come. Thank you. ??

5 out of 5 stars
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Posted On: 2/24/2021

Love

Love these apartments. Love the wooded area and all the wildlife outside. Beautiful & quiet. Feels like home.
By: Krystal     Verified Resident
Source: Property Site Read Property Manager's Response

We are so happy to hear you're enjoying your apartment home! It's nice having our little wooded oasis with the convenience of being in the city, turkeys, and all! Thank you!

5 out of 5 stars
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Posted On: 8/7/2020

Pete Thorsen, Maintenance

Pete is very professional! Was in my place to remove some blowers and when turning them off he noticed my refrigerator was making a very loud noise. I knew of this but didn't want to call about it because of the pandemic (It could wait). Pete changed the the part that was bad. He was not there for that obviously! Bottom line, Pete cares and it really showed that day.
By: Frank Sirianni     Verified Resident
Source: Property Site Read Property Manager's Response

We are so happy to hear you're enjoying your apartment home! It's nice having our little wooded oasis with the convenience of being in the city, turkeys, and all! Thank you!

5 out of 5 stars
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Posted On: 5/1/2020

REVIEW

Great place to live with a nice neighborhood. Very friendly and amazing people working around the clock to help the residence of Lake Forest Appartments.
By: Bradley Coon     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your kind words! Our residents are a big part of making Lake Forest such a friendly and amazing community!

5 out of 5 stars
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Posted On: 7/23/2019

Toilet Replaced, Shower serviced

Pete was my maintenance man that has done several things for me since I’ve moved in. My toilet was replaced with another taller one due to physical limitations along with adjusting my toilet paper holder. I also had my furnace vent filter replaced, and the shower doors removed and replaced with a shower bar to help me get around better in the bathroom. Pete was very professional, thorough, and kind in doing the replacement/removals and explained any questions I had during the process. While he was in my apartment, he noticed something else that he was going to check on for me and get it addressed before I even noticed! Now THAT’s service! I also wanted to mention Stacy and Heather, being my first points of contact here at Lake Forest, have been amazing. I’ve been here about one week at this point and I couldn’t feel more cared for and looked after to make sure everything (not only in my physical surroundings but service-wise) feels like a new home for me. Moving can be stressful, and all the things that come along with it, and I have only HIGH MARKS to give these ladies in all my interactions with them. Any questions or situations I’ve presented either one of them with have been addressed within hours or immediately. Truly. Never have I felt like I was “bothering” either one with anything I’ve inquired about - I was always met with professionalism and kindness. I am blessed and grateful to call Lake Forest Apartments my new home. This is a place where you can feel like you belong.
By: Jill S.     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your positive feedback and kind words. We hope to be able to continue to provide you with 5-star service for many years to come!

4.5 out of 5 stars
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Posted On: 8/1/2018

Phenomenal Maintenance Guys

I love staying here at Lake Forest Apartments. Mark and Pete are always ready to solve any problem we have. My wife loves the fact that these guys and staff meet the needs of the building consistently. Way to go!
By: NaJai Lane     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your positive feedback and I will definitely relay that message to our amazing maintenance team!

5 out of 5 stars
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Posted On: 8/1/2018

Great Service

Had a leak under kitchen sink. Mark Benham, Maintenance was here within the hour; found the problem (garbage disposal in need of replacement) and fixed it immediately. He also cleaned up the excess water and made sure that the area was clean. He was very personable, thorough, and efficient.
By: Kathleen Rose     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your positive feedback. I will definitely relay the message to our amazing Maintenance Team!

4 out of 5 stars
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Posted On: 6/6/2018

Central air unit

Our central air system was not working properly, we noticed the temperature didn't drop barely at all during the Memorial Day weekend, and we had it on most of the weekend. They sent a technician, Mark B. and he cleaned the coils and cleared up the problem. We noticed the difference immediately.
By: Louis Millan     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your feedback and for acknowledging our hard working service technician, Thank you again!

5 out of 5 stars
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Posted On: 5/31/2018

Maintenance/Inspections - Mark Benham

I want to express my appreciation for the excellent maintenance service provided by the entire crew at Lake Forest Apartments. In particular today, I would like to commend Mark Benham for the efficient, professional and friendly way he handled the biannual (5/31/18) inspection of my apartment. He made extra effort in completing the work requests I had placed to be handled during the inspection today. And as always when Mark completes the maintenance requests for my apartment, I find him to be knowledgeable, courteous, helpful, and able to correct whatever the issue might be, and I am very pleased with his maintenance assistance.
By: Elaine Day     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you very much, we appreciate your feedback. We are so glad you love living here. I will pass this on to the team and Mark. Thank you again.

5 out of 5 stars
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Posted On: 12/11/2017

garbage disposal

Mark B. stopped in within 25/30 mins of calling and requesting a work order for our garbage disposal. He did an amazing job, and the lake forest team really tries to satisfy us all. We have been with lake forest for 8 months so far and are having an amazing experience. Thanks Lake Forest!
By: Emily Spicklemire     Verified Resident
Source: Property Site Read Property Manager's Response

We are so glad you are enjoying your stay with us! Thank you.

4.5 out of 5 stars
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Posted On: 1/22/2017

Lake Forest Apts. Maintenance staff

The current staff does a really good job on repairs and they are done in a timely manner. I appreciate their effort
By: Joanie     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you very much, we are glad you love where you live and as always if there is anything we can do for you please let us know.

5 out of 5 stars
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Posted On: 1/18/2017

A place to call home

My family and I moved here from out of state and didn't know what area to look in. We needed a place asap and they answered all of my questions. From the moment I talked to the friendly office staff on the phone to our move in day, they were always ready to help us! He maintenance crew is awesome!!! They come right away to fix any problems or issues. We live in a pet friendly building, but do not have pets, and to our surprise it's very quiet and we do not hear the dogs barking inside our apartment. It's a very quiet community! The extra touches like the. Snacks and coffee in the clubhouse are also very nice! My daughter loves the indoor pool! I can see us living here for a long time and it's conveniently located to the lake and shopping! Lake Forest is truly a place you can call home!
By: Michelle Suddeath     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much, we are so glad you love where you live and its great to hear you plan to stay a while!!

5 out of 5 stars
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Posted On: 6/7/2016

Amazing first month

One month in and we are still amazed. The property is clean, quiet, and always being improved. The staff is great both in the office and around the complex. We just made a maintenance request for a trivial repair (the door worked perfectly, we just wanted a new piece of weather stripping placed) to a door and it was finished within the hour. This place is fantastic -- free coffee in the office, online bill pay, and planned activities that make apartment living feel a little more like home. (Might sound like a paid response, but it's not.) We just love it here.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much. We are glad you LOVE where you LIVE!

5 out of 5 stars
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Posted On: 10/27/2015

Best in the area

Moving here from out of state it is difficult knowing what is a good area and what is not so good area. Lake Forest was my first choice, however they were on a 2 month waiting list...it is well worth the wait and money. The staff are always helpful and friendly...and more than happy to assist you will anything you need! It is an amazing place to live...not to mention the beauty of the grounds!
By: Caroline Sonneberger     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much Caroline. We are happy that you love where you live. Hope to see you soon.

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
4.5 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars

Testimonials

Lake Forest Apartments
581 Lake Forest Lane 
Muskegon, MI 49441 (231) 683-4017
Equal housing opportunity
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